CONTRACT-OFFER for the provision
of education services

This agreement is an official offer (public offer) of IP "STUDY-Y.E.S" represented by Director Ozdemir V., (hereinafter referred to as the "Institution") for any individual (hereinafter referred to as the "Student")

In particular, the publication (placement) of the text of the public contract on the official website of the company is a public offer (offer) of the company addressed to a wide range of persons for the purpose of providing certain types of services (Article 395 of the Civil Code of the Republic of Kazakhstan).

The fact of acceptance (acceptance) by the Student of the terms of this Agreement is the payment by the Student of the Services ordered by him in the manner and on the terms defined by this Agreement (Article 396 paragraph 3 of the Civil Code of the Republic of Kazakhstan).


The terms and definitions used in this Offer Agreement, unless otherwise clearly follows from the context or otherwise is specifically established, are used in their following meaning:

Offer – this document "Public contract-offer for the provision of services and performance of works"

Acceptance of the offer is the Student's full and unconditional acceptance of the terms of the Contract. Acceptance of an offer creates an offer agreement.

Offer agreement is an agreement between the Contractor and the Customer for the provision of services, which is concluded by accepting the offer.


During the period of validity of this Agreement, the "Institution" undertakes to provide services for teaching the "Student" foreign languages, and the "Student" undertakes to pay for these Services.


2.1. The term of rendering services is determined depending on the level of knowledge of the "Student".

2.2. After completing the entire course of foreign language training, a Certificate is issued to the "Student", if the foreign language training course is not completed by the "Student" in full - a certificate.


3.1. The "Institution" is obliged to:

3.1.1. Provide services of appropriate quality and in full.

3.1.2. The "Institution" undertakes to provide its Services in a specially equipped room that complies with all the necessary rules and regulations of the current legislation of the Republic of Kazakhstan.

3.1.3. The "Institution" determines the training program of the "Student" in accordance with the results of the testing conducted with him.

3.1.4. The "Institution" undertakes to provide the "Student" with the necessary educational and methodological literature during the entire period of study for an additional fee.

3.1.5. The "Institution" undertakes that the entire course of teaching a foreign language will be conducted only by qualified teaching staff with work experience in the relevant profile.

3.2. The "Institution" has the right to:

3.2.1. Demand timely payment and send SMS notifications;

3.2.2. The "Institution" has the right to change the tuition fee by notifying each "Student" orally or in writing 2 weeks in advance.

3.2.3. Refuse to fulfill the contract in case of repeated or gross violation of the terms of this contract by the "Student".;

3.2.4. In case of disbandment of a group of up to 3 students, the "Institution" has the right to provide the "Student" with the choice of another group with an identical level, or transition to an individual course of study or a mini-group with a change in the price for the course of study.

3.3. The "Student" is obliged to:

3.3.1. Respectfully and correctly treat teachers, staff and students.

3.3.2. The "Student" undertakes to take care of the property of the educational organization and use it rationally.

3.3.3. Comply with the Internal Regulations and the terms of this Agreement.

3.3.4. Attend all lessons in accordance with the curriculum;

3.3.5. Pay for the Services of the "Institution" in full in accordance with the training program.

3.4. The "Student" has the right to:

3.4.1. Require the "Institution" to perform its Services in a timely and high-quality manner;


4.1. Payment is made in the form of 100% advanced payment, by transferring funds to the settlement account of the "Institution", or by depositing cash, or by card.

4.2. Payment is made a month or several months in advance.

4.3 The cost of the subscription is determined based on the level and schedule of attendance of lessons.

4.4. Missed classes due to the fault of the "Student" are burned. The exception is: business trip / vacation / outpatient treatment (if you have a ticket / medical certificate) with a 2-day advance notice to the Administration. Any other valid reasons are not subject to consideration.

4.5. Absences of classes and tuition arrears give grounds to the "Institution" to terminate contractual relations with him ahead of time with his expulsion from the educational organization.

4.6. If the "Student" prematurely stops studying and paid classes remain on the personal account, no refund will be made. The remainder can be used as part of the services of the "Institution". The exception is cases when the payment was made several months in advance. In these situations, a recalculation is made with the cancellation of discounts.


5.1. The liability measures of the parties not provided for in this agreement are applied in accordance with the norms of civil legislation in force on the territory of the Republic of Kazakhstan.

5.2. The Parties undertake not to disclose confidential industrial and commercial information that became known in the course of joint activities.

5.3. If the "Student" is a minor, the responsibility for paying for services is assigned to the parent (guardian).

5.4. In case of damage to property, the "Student" bears full financial responsibility in the amount of the damage caused.

5.5 The "Student" agrees to the posting of photo and video materials on social networks.

5.6 The "Student" consents to the collection and processing of the data specified in the questionnaire (full name of the student (parent/guardian), contacts, personal data). The "Institution" guarantees the confidentiality of the "Student" data.


6.1. Disputes and disagreements that may arise during the execution of this agreement will, if possible, be resolved through negotiations between the parties.

6.2. If it is impossible to resolve disputes through negotiations, the parties, after implementing the procedure for pre-trial settlement of disagreements provided for by law, submit them to the court for consideration.


7.1. The Parties are released from liability for full or partial non-fulfillment of obligations under the Agreement, if the specified non-fulfillment was the result of force majeure (force majeure).

7.2. By force majeure, the Parties mean: fire, flood, earthquake and other natural disasters, wars, military actions, mass riots, restrictions by regulations. In the event of force majeure, the Parties make mutual settlements for the obligations fulfilled at the time of the occurrence of force majeure.

7.3. The term of rendering Services is automatically extended for the period of force majeure and elimination of its consequences. For the period of force majeure, classes are transferred online, if possible. If any force majeure circumstances last more than 1 (One) month, the Parties must negotiate in order to make a decision on extending the terms of performance of obligations under the Contract.


8.1. This agreement comes into force from the moment of payment for services to the "Institution" and is valid for the entire period of study in accordance with the curriculum of the educational organization. If the "Student" interrupts his studies (deductions) with subsequent restoration, new conditions established at the time of resumption of classes may apply.

8.2. The moment of termination of contractual relations between the parties is their mutual fulfillment of obligations.


Address: Almaty, 050040, Shashkina str. 3 A
tel: +7 (702) 225 01 55
DB "Kaspi Bank"
IIN 930519450672
IIC KZ19722S000002655069 KBE 19

General Director: Ozdemir V.

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